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Service & Product Warranty

 

The US Coastal Granite Advantage

1 Year Limited Warranty

Residential Installations

 

US Coastal Granite, Inc warrants that all custom fabricated marble, granite, quartz and other stone products will be free from defects in workmanship and materials under normal use for a period of one (1) year from the date of original installation (the “Warranty Period”). This includes any defects in workmanship such as due to normal settling. During the Warranty Period, US Coastal Granite, Inc will repair or replace, at its own discretion, products found to be defective. Products are warranted only to our direct customers and no warranty is extended to a third party. This warranty is not transferrable.

 

Warranty Limitations

Granite, marble and other stone products, many of which are crystalline in structure. Natural fissures are not structural defects. As a natural product, granite, marble and stone products are also porous, which may cause dark spots and discolorations. These characteristics enhance the natural beauty of the stone and do not impair the durability of the product. US Coastal Granite, Inc expressly excludes from this warranty any discolorations, stains, dark spots or fissures which are naturally occurring in the products.

This warranty will not cover damage caused by physical, chemical, or other abuse, normal wear and tear, chip or scratches.

 

Care & Maintenance

Proper care and cleaning of your stone surface will preserve the beauty of your countertop. Your product receives a sealant application prior to installation and customers are advised to seal their product once a year.

 

Other Terms

This warranty does not cover commercial installations including, but not limited to, stores, offices or other places of business. Exterior installations are exposed to unpredictable weather conditions, such as excessive heat and cold, and are therefore excluded from the warranty. US Coastal Granite, Inc will not be liable for any incidental, special or consequential damages or lost profits and under no circumstances will US Coastal Granite, Inc liability for defective goods that exceeds the invoice price of such goods.

US Coastal Granite, Inc is not responsible for damage or injury caused in whole or in part by acts of nature or job site conditions, architectural and engineering design, acts of vandalism or accidents, settling or structural movement. US Coastal Granite, Inc in whole or part will not cover any plumbing disconnects or reconnects from cook tops, sinks or faucets associated with the installation and therefore will not pay for these services during installation or due to necessity at time of repair (unless specified in customer’s estimate/invoice/contract)

US Coastal Granite, Inc’s obligation under the warranty is limited solely to repair or replace any area of installation of the product, excluding plumbing and electrical (unless specified in customer’s estimate/invoice/contract) and is solely at US Coastal Granite, Inc’s discretion. 

US Coastal Granite, Inc makes not other warranty, representation or guarantee, expressed or implied, with respect to its service or products contained in this document.

The bearer of this warranty accepts the professional decision of US Coastal Granite, Inc and is deemed final in any warranty matter.